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PERFECT AFTER-SALES SERVICE

  • NGM provides professional operation and maintenance management services (O&M)

    By strengthening operation management, optimizing equipment system operation mode, strengthening maintenance management, improving equipment availability, safety, and economy, we can achieve a reduction in operating costs and an improvement in economic benefits for customers.

  • Daily duty inspection and regular maintenance

    Conduct inspections of equipment; According to the maintenance plan, perform regular maintenance on the equipment.

  • Develop a scientific maintenance plan

    Conduct inspection and analysis on the operating status, working performance, and degree of wear and aging of the equipment, comprehensively understand the changes in technical status and wear and aging situation, and provide customers with a scientific maintenance plan for the discovered problems.

  • Fault handling

    After encountering a malfunction or receiving notification, immediately rush to the scene of the malfunction, communicate and negotiate with the customer's on-site management and technical personnel, and handle it quickly and correctly. Limit the development and spread of faults, eliminate the root cause of faults, and eliminate hazards to personnel and equipment. Try to keep the equipment running as much as possible to ensure normal energy supply.

     

  • A comprehensive training system

    Before each project is sold, NGM will analyze and estimate the maintenance and upkeep required for the project with customers based on their actual situation and needs; During the project execution process, NGM will regularly assist customers in training on correct operation and maintenance, enabling them to properly manage engine and unit equipment, improve service life, reduce costs, and increase productivity and revenue.